Photo: 2003 Chamber Expo "Best Booth" Award. Thank you for your support as we celebrate the start of our second decade of Newsday Tuesday emails! From the beginning, our mission has been to outfit clients with the tools and skills needed to market the html out of their websites.

Spring means folks are coming out of hibernation and they’re ready to party! If your not-for-profit or business has an event planned, here’s your checklist for successful digital marketing.

Sprocket Websites will be featured at the New Member Showcase on Wednesday during the Mixpo business event of the Conejo Valley Chamber of Commerce. Mixpo is the biggest mixer/expo of the year and "ceremonial ribbon cuttings" are held during the evening to introduce new member businesses to all the attendees. Jim Nagy of the West Coast office will be representing the company and meeting as many chamber members as possible. If you're attending Mixpo, look for Jim and say "hello!"

Some view the flippant “my bad” as irritating, but at least there’s been acknowledgement and ownership of the problem. Learning how to manage failure may be more important to your business than how to handle success.

During the drive from Chicago to Los Angeles and back again, our little car needed an oil change. The shop we stopped at excelled at providing an unforgettable sales experience. If you haven’t checked the dipstick in your customer service lately, read on to hear how these boys wowed us.

Because last time folks were so amused, let’s look at a few more etiquette rules Emily Post wrote in 1922 that still work with today’s social media. Her tips on how to move well in society are quite relevant for successful navigation of today’s social media marketing.